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You will receive a separate email to inform you that your order has been shipped.
Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund. You are covered by this unconditional money-back guarantee for a full 30 days from your date of purchase. Please email or call our Customer Service Department at john@my onatural.comor 1-866-276-6058 within 30 days of the shipment date to receive a RETURN AUTHORIZATION NUMBER and RETURN INSTRUCTIONS. Returns will not be accepted without an AUTHORIZATION NUMBER.