At MYONATURAL (https://myonatural.com), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure it is protected.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you use our website. This includes:
- Personal Information: Name, email address, shipping and billing addresses, phone number, and payment information when you make a purchase.
- Account Information: Username, password, and other registration details when you create an account on our website.
- Order Information: Details of your orders and purchase history.
- Form Submissions: Any information you submit through forms on our website, such as feedback, reviews, or contact requests.
2. Use of Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To improve our website, products, and services.
- To provide customer support and respond to your inquiries.
- To send you marketing and promotional materials, including newsletters and product updates (you may opt-out at any time).
- To track website usage and behavior through third-party tools, such as Google Analytics and Facebook Pixel, for marketing and analytics purposes.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. This includes:
- First-Party Cookies: Essential for the operation of our website, such as remembering your preferences and keeping items in your cart.
- Third-Party Cookies: We use third-party cookies from partners like Google Analytics, Facebook Pixel, and others to track user behavior, measure the effectiveness of our marketing campaigns, and serve personalized advertisements. You can manage your cookie preferences through your browser settings or opt out of tracking by visiting third-party websites, such as the Google Analytics opt-out page and the Facebook Ads preferences.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party providers that help us operate our website and fulfill orders (e.g., payment processors, shipping companies).
- Marketing Partners: Trusted partners, such as Google and Facebook, for advertising and analytics purposes.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests.
5. Data Security
We take the security of your personal information seriously. We use industry-standard security measures, including encryption, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request deletion of your personal data, subject to legal requirements.
- Opt-out of marketing communications at any time.
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.
By using our website, you consent to the terms outlined in this Privacy Policy.